Professional Journey
Understanding organizations first. Building better systems second.
I’m Gaelle Pierre-Louis, and I’m drawn to the practical side of organizational change: how information moves, how teams coordinate and where processes create or reduce friction. My path began in research and public service, where a growing curiosity about how organizations function naturally led me toward business systems, operations, CRM technologies, and project management.
My Approach
Understand the Organization
Reading people, processes, context, and systems before designing the solution.
Business Systems
Translating organizational needs into structured workflows, business processes, and technology solutions.
CRM
Managing relationships and organizational information.
Operations
Coordinating people, processes, and execution.
Project Management
Planning, coordinating, and delivering work with clarity and accountability.
Data Analytics
Using data to evaluate performance, uncover insights, and support better decisions.
Career timeline
Each stage built a different perspective on how organizations work.
2020–2024
Education at Soka University
Studying social and behavioral sciences taught me to look at organizations through people, context, and systems—not just individual tasks.
2023
Smithsonian Internship
Curatorial research taught me how to organize complex information, synthesize evidence, and communicate complex ideas clearly to diverse stakeholders.
2024
Legal Internship
Legal research and data analysis strengthened my analytical thinking while teaching me to quickly adapt to new tools and work within highly structured, detail-oriented environments.
2024–2025
Nonprofit Work
Managing executive programs and stakeholder relationships showed me how effective systems, coordination, and clear processes keep complex organizations moving.
2025
Career turning point
A career transition gave me the opportunity to reflect on the kind of work I wanted to build toward: improving systems, organizing information, and helping teams operate more effectively.
2025–2026
Technical upskilling
I built the technical foundation needed to turn operational thinking into practical solutions through CRM, project management, data analytics, and user experience design.
Today
Putting It Into Practice
I'm applying this foundation through portfolio projects that demonstrate practical solutions in CRM, business operations, project management, and process improvement.
Building technical expertise
Turning knowledge into business solutions.
Over the course of a year, I intentionally built a technical foundation in Salesforce, project management, data analytics, and UX design. These certifications complement my hands-on portfolio work and support the business systems solutions showcased throughout this portfolio.
Certified Platform Administrator
Salesforce • 2026
Google Project Management
Google • 2026
Certified Associate in Project Management (CAPM)
PMI • 2026
Google Data Analytics
Google • 2026
Google UX Design
Google • 2026
Portfolio areas
Learning Through Practice
Each portfolio area demonstrates how I applied these skills to solve different business challenges across CRM, project management, data analytics, and UX design.
Salesforce Portfolio
CRM solutions focused on workflow automation, reporting, and service operations.
Project Management Portfolio
Projects focused on planning, delivery, stakeholder coordination, and execution.
Data Analytics Portfolio
Projects that transform operational data into practical business insights.
UX/UI Portfolio
Exploring user-centered design for better workflows and service experiences.
Let's Work Together
